The "fixed" or locked menu on the Mobotix M10 was often attributed to:
The MOBOTIX M10 was designed in an era of Internet Explorer and early Netscape. If you try to open the menu in a modern browser, the JavaScript or frameset often fails to load. mobotix m10 open menu fixed
This allows you to access the camera if you've lost it on the network, but it reset the password. Disconnect power for 30 seconds. Reconnect power and watch the LEDs. The "fixed" or locked menu on the Mobotix
If the camera is responsive, this single command tells the OS to close the menu and return to video. If you receive a "menu closed" confirmation but the video stays frozen, proceed to Step 2. proceed to Step 2.