or community forums often host save files for every chapter. You can download a save that starts just the bugged door and place it in your storage folder.

Must finish the puzzle in ; avoid quitting in the preceding hallway. Palace Pit Sound of a door opening plays, but nothing happens.

and try to launch the game to see if it forces a reload from a previous stable point. Consoles (Xbox 360/PS3):

Check for an "auto-save" bug; may require reloading an older save.

Ubisoft never officially patched these issues after 2010, leaving the community to develop the solutions above. But once you overcome the bug, you’ll find that The Forgotten Sands remains one of the most underrated action-platformers of its generation—fluid, gorgeous, and packed with inventive level design. Don’t let a stuck door rob you of that experience.