Genetec Config Tool Default Password Access

genetecfactory (no username needed).

A common point of confusion arises during installation. When you first install the Config Tool, you are given two authentication options: genetec config tool default password

If admin / admin fails:

It’s a fair question—almost every VMS (Milestone, Avigilon, Exacq) has a default login like admin/admin or service/service . genetecfactory (no username needed)

| Device Family | Default Username | Default Password | Notes | |---------------|------------------|------------------|-------| | Synergis (all recent) | admin | admin | Forces change on first Config Tool login | | Aperio hubs/locks | admin | admin | | | VIP Devices | admin | admin | | | Older Synergis CloudLink | admin | password | Check firmware | | Gantner (Genetec-integrated) | admin | admin or blank | Verify with supplier | | Device Family | Default Username | Default

If you are trying to add a new device to the Config Tool and getting an "Authentication Failed" error, you likely need to use the hardware manufacturer's default credentials. Common examples include: