Right-click the .exe file and select
While version numbers like 0030 exist, official documentation and community consensus confirm that 0010 is the newer, stable version for the original Kingston-era Cloud II headsets. Installation Steps Plug your Cloud II USB sound card into a PC. hyperxcloudiifirmwareupdaterrev0010 exe file 2021
Running the updater is a refreshingly "old-school" experience. There is no heavy hub software like NGENUITY required for this specific legacy fix. Right-click the
While HyperX did release a Cloud II firmware update around 2020–2021 (version 0010), the official filename from HyperX’s website was typically something like Cloud-II-Firmware-Update-0010.exe or CloudII_USB_Firmware_Update_v0010.exe . The longer, underscore-heavy name with “hyperx” at the front is for official HyperX downloads. There is no heavy hub software like NGENUITY
However, if your microphone volume is too low to use, or the 7.1 surround button isn't working, this is mandatory. Just ensure you carefully follow the official Kingston instructions , and it will likely solve your issues. If you're having trouble with the update, let me know:
. Newer HP-manufactured versions of the Cloud II may require a different firmware (such as ) and might not be detected by this 0010 updater. Stuttering:
If your headset is working perfectly, the common tech mantra applies: If it ain’t broke, don’t fix it. However, if you are experiencing low mic volume crackling audio PS5 isn't detecting the dongle , Rev 0010 is a highly recommended fix. Need more help with your setup?