USB controller. This specific controller is common in affordable or generic flash drives and often requires manual reflashing using the FirstChip MpTool

She opened the memory viewer.

If you have ever plugged in a budget USB flash drive (especially from brands like PNY, Kingston DataTraveler Exodia, or generic promotional drives) only to see of capacity or an error stating "Please insert a disk into the drive," you have likely encountered a corrupted firmware issue. The culprit? Often, a controller chip known as the FirstChip FC1178BC .

Every USB drive has a Vendor ID (VID) and Product ID (PID). A drive with the FC1178BC chip might report a generic VID (like 0951 for Kingston or 0781 for SanDisk), but the internal firmware required to run that specific revision of the board might be unique.