This is the most common cause. In Aion Classic
If you are significantly higher level than the mob you killed (usually a 10+ level gap), the game may prevent you from obtaining certain drops to prevent high-level players from monopolizing low-level farm spots.
If you are in a legion or a random group, your party settings might be the reason you can't "obtain" the item.
This article will cover the to the "unable to obtain items" error. We will diagnose the 7 primary causes, provide step-by-step fixes, and teach you how to prevent this from happening during high-stakes loot rolls.
: If you have an active subscription and the message persists, restart the game to refresh your account status.
This is the most common cause. In Aion Classic
If you are significantly higher level than the mob you killed (usually a 10+ level gap), the game may prevent you from obtaining certain drops to prevent high-level players from monopolizing low-level farm spots.
If you are in a legion or a random group, your party settings might be the reason you can't "obtain" the item.
This article will cover the to the "unable to obtain items" error. We will diagnose the 7 primary causes, provide step-by-step fixes, and teach you how to prevent this from happening during high-stakes loot rolls.
: If you have an active subscription and the message persists, restart the game to refresh your account status.
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