Installing the wrong software can "brick" your receiver (turn it into a useless piece of plastic). Ensure your model is exactly the SR2000HD Ace (not the "Hyper" or "2000 Extreme").
If your receiver becomes stuck on the "Boot" screen after an update, you may need to perform a recovery: starsat sr2000hd ace software 132 updated
If you are on a much newer version (like 2.02), you may need an intermediate "back" software before jumping down to 1.32. Installing the wrong software can "brick" your receiver