: Syncro panels are often "dual protocol," supporting devices from major manufacturers like Apollo and Hochiki . Loop Explorer allows you to define which protocol a loop uses and manage the specific attributes of those devices.

The software automatically detects the protocol during loop scan.

The panel logs “Device Missing” for an address, but it reappears after a reset. Solution: Open Loop Explorer and watch the Device Health History graph for that address. You will see dips in the loop current. If the dip coincides with a specific time (e.g., a door closing nearby), you likely have a loose termination in that device’s base.

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